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Rouge Boutiques Privacy Policy & Cookies

Privacy Policy
Introduction
We are committed to safeguarding the privacy of our website and service users, the information provided by us within this policy will explain how we will handle your personal data.
We will ask you to give your consent to our use of cookies on our website in accordance with the terms of this policy when you first visit our website.
Our website contains privacy controls, which means you can specify if you would like to receive direct marketing from us, please follow this link to let us know.

How we use your personal data
Usage Data – Meaning the way you use our website and the services provided on the website. This includes your IP address, geographical location, browser type and version, your operating system, where you were referred to our website from (I.e Google Search), the length of time you spent visiting the website, the number of pages you viewed and the navigation path that you followed. As well as relevant information like timing, frequency of visits and the pattern of your use. The source of the usage data is Google Analytics. This usage data may be processed by us for the purpose of analysing the use of our website and services, the legal basis for the processing of the usage data is consent-based and for monitoring and improving our website and services.
Account Data – Meaning the information we hold if you have registered for an account with us, including website packages and hosting. This may include your name and email address. The source of the account data is you or your employer and may be processed by us for the following purposes:

Operation of our website
Providing our services
maintaining back-ups of our websites and databases
ensuring the security of our website and services
communicating with you
The legal basis for processing this information is to ensure the proper administration of our business and the provision of the services that we provide you.

Service Data – Personal data that you or your employer has provided to us in the course of using our services. This may include which of our services you use, the length of time you have used our services, costs for services. Service data may be processed by us for the following purposes
Operation of our website
Providing our services
maintaining back-ups of our websites and databases
ensuring the security of our website and services
communicating with you
business administration

The legal basis for processing this information is consent and to ensure the proper administration of our business and the provision of the services that we provide you.

Enquiry Data – Information contained in any enquiry you submit to us regarding our products and services. Enquiry data may be processed for the purposes of offering, marketing and selling relevant products and or services to you. The legal basis for processing this information is consent and to ensure the proper administration of our business and the provision of services we provide you.

Notification Data – Information that you provide to us for the purpose of subscribing to our email notifications and newsletters. Notification data may be processed for the purposes of sending you relevant notifications and newsletters. The legal basis for processing this information is consent and to to ensure the proper administration of our business and the provision of the services that we provide you .

Correspondence Data – Information contained in or relating to any communication that you send to us. Correspondence data may include the communication content and the metadata associated with the communication. Our website will generate the metadata associated with the communication made using the website contact forms. Correspondence data may be processed for the purposes of communicating with you and for record-keeping. The legal basis for processing this information is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

In addition to the specific purpose for which we may process your personal data set out in this Section 2, we may also process and of your personal data where such processing is necessary for the compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interest of another natural person.
Please do not supply any other person’s personal data to us, unless we prompt you to do so.
Embedded content from other websites.


Providing Your Personal Data To Others
We may disclose your personal data to our insurers or professional advisers insofar is as reasonably necessary for the purposes of obtaining and maintaining insurance coverage, managing risks, obtaining professional advice and managing legal disputes.
We may disclose your personal data to our domain providers Mesh Digital Ltd/ 123 Reg for the purposes of obtaining a website domain at you or your companies request.

We may disclose your personal data to our subcontractors insofar as is reasonably necessary for the completion of projects and services requested by you or your company and delivered by us.

Financial transactions relating to our website and services will be handled by our payment service providers Paypal, All transactional information and data is held by Paypal and not by ourselves therefore please refer to Paypal’s own privacy policy for this information.

Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

We may disclose your personal data to our printing suppliers, Mooprinted.com, Saxo Print and A4 Print, Inverness for the purposes of supplying printed materials to you or your company as requested by your company.

Retaining and Deleting Personal Data
This section sets out our data retention policy and procedures, which are designed to help ensure we comply with our legal obligations in relation to the retention and deletion of personal data.
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Usage Data will be retained by us for the duration of your contract with us any request to remove this information will be dealt with efficiently and your data will be deleted
Account Data will be retained by us for the duration of your contract with us any request to remove this information will be dealt with efficiently and your data
Service Data will be retained by us for the duration of your contract with us any request to remove this information will be dealt with efficiently and your data
Enquiry Data will be retained by us for the duration of the enquiry response process, if the enquiry does not result in the provision of a product or service to you or your company the data will be deleted from our system. If the enquiry results in the acceptance of a quote or provision of service for you or your company the enquiry data will be transferred to account data which we will hold for the duration of the contract.
Notification Data will be retained by us from the point of opt-in by you or your company to subscribe to update notifications and/or newsletters we will retain this data until you or your company elects to unsubscribe
Correspondence Data will be kept for a period of xxx when it will be deleted from our system

Notwithstanding the other provisions of this section 4 we may retain your personal data where such retention is necessary for compliance with a legal obligiation to which we are subject, or in order to protect your vital interests or the vital interests if another natural person.



Amendments
We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to the policy.
We mat notify you of changes to this policy by email or through our social media channels
Your Rights
You may instruct us to provide you with any personal information we hold about you, the provision of such information will be subject to the supply of appropriate identification
We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes
You have the right to withdraw consent to data processing at any time
You have the right to erasure of personal information data that we hold about you
You may instruct us to correct any personal information we hold about you that is incorrect
Cookies
A cookie is a file containing an identifier ( a string of letters and numbers) that is sent by a webs server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. They can be persistent (remain valid until a set expiry date) or session (expiring when the browser is closed). Cookies do not typically contain any information that personally identifies a users, but personal information we store about you may be linked to the information stored by and obtained from cookies.
We use cookies for authentication, security, advertising and analysis as well as your consent to the use of cookies more generally, the cookies used for these purposes are known as identify cookies
Our service providers may use cookies and those cookies may be stored on your computer when you visit our website.
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.
Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Our Details
This website is owned and operated by ROUGE BOUTIQUES INVERNESS LIMITED
We are registered in Scotland: SC477544 at the following address: 71 Castle Street, Inverness, IV2 3EA
You can contact us here
This Privacy Policy has been adapted from the free policy provided by SEQ Legal which you can find a copy of here (http://www.seqlegal.com).

Our Website Cookies Policy

A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.


Our use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
- analysing anonymised data to help us understand how people interact with govt services so we can make them better

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

There are two types of cookie you may encounter when using Rouge Boutiques :

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies' internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.


First party cookies

*Rouge Boutiques uses cookies in several places - we've listed each of them below with more details about why we use them and how long they will last.

We will endeavour to let you know before we store a cookie on your computer.

Our Own PERSISTANT cookies

Name Purpose Typical content
_Session This cookie speeds up your experience on our website if you visit us more than once by remembering key information if you have set your browser to allow it. For example your username when logging in, or your preferences when browsing our website. It is an anonymous customer ID cookie, so we do not save any specific data about you at all, just a unique _Session reference number

Cookies set by Rouge Boutiques website

Name Purpose Expires
ASP.NET_SessionId
HttpReferer
Referer
dd_object
These only last for the session (visit) to our website, and help with your movement through the website, and also let us know if you have visited from a 'Referer' i.e. another website where we may have a link, or an article about us. Expires on exit

Third party cookies

We use a number of suppliers who may also set cookies on their websites' on its behalf. Rouge Boutiques do not control the dissemination of these cookies. You should check the third party websites for more information about these.

Provider Name Purpose More Info
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. They do not contain any personally identifiable information. Google Privacy policy
Add This _atuvc The _atuvc cookie is created and read by our JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis. Add This privacy

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

You can use the settings of your browser to block, or delete cookies as you wish. Do please note that blocking cookies may slow down your experience on our website, or cause issues with placing an order, as cookies are often required to help with a smooth checkout process!

If you have any questions about our cookies policy or feedback please contact us on 01463 262434 or via our contact us page link at the top of the page.